top of page

FAQs

  • What is the cancellation policy?
    I value your time and strive to provide the best experience possible. To ensure all clients receive quality service and availability, I have implemented the following cancellation policy. I charge a 50% cancellation fee for any no-shows or cancellations within 4 hours of the scheduled appointment. Please reach out if you have a conflict with your appointment, and I will work with you to find a solution. Thank you for respecting my time and policies, which will help me provide exceptional service to all clients!
  • What are the hours of operations?
    Monday 9 am - 6 pm Tuesday 9am-6pm Wednesday Closed* Thursday Closed* Friday 9 am - 6am Saturday 8am - 6pm Sunday Closed *Text for appointments outside of working hours and I will try my best to accommodate you.
  • What do you specialize in?
    At AutKENtic Beauty, I specialize in enhancing and maintaining the natural beauty of your hair. From luxurious silk press treatments to stylish pixie cuts, I’m here to bring your hair goals to life. I also offer smoothing treatments and a full range of natural hair care services designed to leave your hair healthy, manageable, and looking its best. Come in and let’s create something beautiful together!”
  • What do your customers think about your service?
    In and out. Timing is great . Relaxing and peaceful. 03.16.2024 · Linda Anderson Morrisey A beautifully esthetically comforting and relaxing. A wonderful experience with Kendra 02.23.2024 · Gaylian Barbour Kendra is amazing, sweet and knowledgeable. Even before meeting in person, she contacted me to discuss styles, hair color and hair options. She even went to the hair store, face timed and we picked out the hair. Her gorgeous add in hair twist style was performed with gentle expert care and the best I’ve ever had! I’m still getting compliments 2 months later. Kendra also offered to touch up and wash the style if desired. Because of her professionalism and sweet personality, I’ve already returned. I plan to book my next appointment soon. Don’t hesitate to book your appointment. You will love the results! 02.05.2024 · Jackie Excellent customer service as always! 01.28.2024 · Tina Great hair wash and condition ! Love my updo 01.27.2024 · Adrienne Kendra is wonderful. She is knowledgeable , professional and most importantly always considerate of her client’s needs. I highly recommend her. 01.24.2024 · mayme boyd I visited this salon on Saturday, My experience was amazing! The salon was clean, the atmosphere was very welcoming! Kendra was professional. She gave me product samples and tips on how to take care of my very DRY hair. Definitely will be coming back! 11.05.2023 · Tina Willis
  • Do you accept walk-ins?
    To ensure you get the time and service you need, it's best to book in advance.
  • How often should I come in for maintenance?
    This depends on your hair type and chosen style. For instance, Silk presses generally last about 2-3 weeks while pixie cuts may need monthly touch-ups to maintain the shape. We can discuss a personalized schedule at your appointment.
  • Do you offer any promotions or loyalty programs?
    Yes, I occasionally run promotions and offer discounts to loyal clients. Follow AutKENtic Beauty on IG or subscribe for updates to stay informed of the latest offers.
bottom of page